Refund & Reprint Policy

Every physical apparel item purchased on Shirt Bazaar is individually crafted using state-of-the-art Direct-to-Garment (DTG) printing technologies. Unlike traditional mass-retailers stocking pre-printed warehouse inventory, our products do not exist in physical form until an order is placed.

Because production commences rapidly following payment authorization, standard return policies for off-the-shelf goods do not apply. However, we are fully committed to product excellence and guarantee complete resolution for manufacturing defects, damaged shipments, or incorrect deliveries.

We provide a comprehensive 14-Day Free Reprint Guarantee covering the following manufacturing and fulfillment errors:

• Print Quality Flaws: Significant ink smearing, peeling, graphical distortion, wrong placement, or incorrect color profile rendering.
• Garment Defects: Tears, holes, broken stitching, or fabric blemishes present upon unboxing.
• Fulfillment Errors: Receiving the incorrect design, wrong size, or incorrect garment color compared to your verified order confirmation.
• In-Transit Damage: Products crushed, ripped, or damaged during postal transit.

When a verified defect occurs, you have the option to receive a complimentary reprint rush-shipped to your address or a full refund to your original payment method.

3.1 Lost in Transit:If your tracking code shows no movement for more than 7 consecutive business days past the carrier's estimated delivery date, the parcel is deemed lost in transit. We will immediately initiate an expedited replacement print and reshipment at zero cost to you.

3.2 Delivered but Missing:If a package is marked "Delivered" by the postal carrier but cannot be located, we advise waiting 24 hours (carriers frequently scan ahead) and checking with household members or building reception. If still missing, contact our support desk for carrier claims assistance.

When you execute a 1-of-1 Genesis Claim, you purchase a combined bundle: (a) exclusive permanent commercial intellectual property assignment, (b) instant automated provisioning of your creator storefront at /creator/yourhandle, (c) ongoing resale royalty rights, and (d) a physical genesis specimen garment.

Because commercial IP ownership and storefront assets transfer irrevocably upon payment confirmation, the digital claim component cannot be refunded, reversed, or unwound. Any physical specimen garment included in the claim bundle remains fully protected by our 14-Day Free Reprint Guarantee.

Because each item is custom printed on demand, we cannot accept returns or issue refunds due to buyer's remorse, change of mind, or ordering an incorrect size if the item matches the size specifications ordered.

We provide detailed sizing charts (chest width, body length, and fit guidelines) on all product pages. We encourage careful review of measurements prior to finalizing your order.

To request a reprint or refund for a defective order, follow these simple steps:

1. Capture Photographic Evidence: Take 2–3 well-lit photos showing the defect (e.g. print flaw, fabric defect, or the garment tag showing the received size).
2. Submit Your Request: Send an email to support@shirtbazaar.com with the subject line Order #[YourOrderNumber] - Defect Resolution.
3. Rapid Evaluation: Our customer care team reviews all requests within 24 to 48 business hours.
4. Fulfillment: Upon verification, your free replacement is queued into immediate production with expedited shipping, or your refund is credited within 3–5 business days.